If you need immediate support please call 310-COPE, 911, or visit your nearest emergency room.
Frequently Asked Questions
Seeking support for your child or family can bring up many questions and uncertainties.
The information below is intended to help caregivers better understand how Lee works and what support may look like. If you have questions that are not answered here, you are always welcome to reach out.
Q: How do I know if counselling is right for my child or family? A: Caregivers often reach out when they notice changes in their child’s mood, behaviour, motivation, or relationships, or when their family is navigating a difficult transition. Counselling can be helpful whether concerns feel significant or more subtle. You do not need to be certain that counselling is “necessary” before reaching out. An initial conversation can help explore whether Lee’s services may be a good fit for your child and family.
Q: What ages does Lee work with? A: Lee works with children aged seven and older, adolescents, young adults, and their families or caregivers.
Q: What concerns does Lee support? A: Lee has experience supporting individuals and families navigating a wide range of concerns, including anxiety, depression, life transitions, relationship difficulties, lack of motivation, emotional regulation challenges, and the impacts of childhood or developmental trauma. She also provides LGBTQ2S+ affirming and inclusive care for children, youth, and families. If you are unsure whether your concerns fit within these areas, you are encouraged to reach out to discuss your situation.
Q: Will I be involved in my child’s counselling? A: Caregiver involvement is tailored to the age, needs, and goals of the child or youth. In many cases, caregiver support sessions are recommended to help ensure shared understanding and consistent support at home. Lee works collaboratively with caregivers while also respecting the importance of trust and privacy for children and adolescents.
Q: What if my child or youth is hesitant about counselling? A: It is common for children and youth to feel unsure or resistant about counselling at first. Lee approaches sessions gently and at an age-appropriate pace, focusing on building trust and helping young people feel safe, respected, and heard. Caregiver support sessions can also be helpful in navigating how to introduce counselling and support your child through the process.
Q: What does a typical counselling session look like? A: Sessions are guided by the needs and goals of the individual or family. Depending on the situation, sessions may include conversation, reflection, skill-building, and practical strategies that can be used outside of sessions. Lee’s approach is collaborative and client-centred, with an emphasis on creating a supportive environment where clients feel comfortable sharing at their own pace.
Q: How long does counselling usually last? A: The length of counselling varies depending on each family’s goals and circumstances. Some families seek short-term support around a specific concern, while others benefit from longer-term care. Progress and next steps are reviewed collaboratively and adjusted as needed.
Q: Where do sessions take place? A: Sessions are offered in person at our office in Newmarket, Ontario, or virtually, allowing families to choose the option that best supports their comfort, schedules, and needs.
Q: How are privacy and confidentiality handled? A: Confidentiality is a core part of counselling. Information shared in sessions is kept private, with limited exceptions as required by law, including situations involving risk of harm or child protection concerns. Lee practices in accordance with the professional standards and ethical guidelines of the Ontario Association of Child & Youth Care Practitioners. Privacy and confidentiality are explained clearly at the start of services, and caregivers are encouraged to ask questions at any time.
Q: What if we are unsure whether this is the right fit? A: It is completely okay to feel unsure. Many caregivers reach out with questions before deciding on next steps. Lee welcomes initial conversations to help families feel informed and supported in making decisions that feel right for them.
Q: How do I get started? A: You can get started by reaching out through the contact form or by email. Lee will respond within 1–2 business days to arrange an initial conversation. Reaching out does not commit you to counselling. It is simply an opportunity to ask questions and explore whether support may be helpful.
Still have questions? Lee is happy to discuss your concerns and help you explore whether her services may be a good fit for your child and family.
